Privacy Policy

1 Overview

Giftpose ("we", "our", or "us") operates a community gifting platform connecting people who have items they no longer need with people who could use them. This Privacy Policy applies to our mobile application, website, and all associated services (collectively, the "Platform").

We are committed to handling your personal data responsibly and in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and the California Consumer Privacy Act (CCPA) where applicable.

2 Information We Collect

We collect information you provide directly, information generated automatically when you use the Platform, and information from third-party sources where permitted.

We do not knowingly collect personal data from children under 13. If you believe a child has submitted personal data, please contact us immediately.

3 How We Use Your Information

We use your information to operate and improve the Platform. Specifically, we use it to:

• Create and manage your Giftpose account and profile.
• Facilitate connections between donors and recipients.
• Send you gift alerts, notifications, and platform updates.
• Personalise your feed and recommend relevant gifts near you.
• Detect, investigate, and prevent fraud, abuse, or policy violations.
• Comply with applicable legal obligations.
• Analyse usage patterns to improve product features and user experience.

We do not sell your personal data to third parties, and we will never use your data to display third-party advertisements without your explicit consent.

4 Sharing Your Information

We share your information only in the limited circumstances described below:

5 Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services. You may request deletion of your account and associated data at any time via in-app settings or by contacting us.

Certain data may be retained for longer periods where we have a legitimate legal or regulatory basis — such as transaction records, fraud prevention logs, or where required by applicable law.

Anonymised and aggregated data (which cannot identify you) may be retained indefinitely for analytical and product improvement purposes.

6 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request erasure of your personal data ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Restriction: Request that we limit processing of your data in certain circumstances.

To exercise any of these rights, contact us at privacy@giftpose.com. We will respond within 30 days.

7 Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and remember your preferences.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect certain features of the Platform.

8 Contact & Updates

If you have questions about this Privacy Policy or how your data is handled, please contact our Data Protection team:

We may update this policy from time to time. We will notify you of significant changes by email or through a prominent notice on the Platform.